VPN

Last updated on 6 October 2025

Remote ensures the security of all your connections by consistently using VPN tunneling to provide secure VPN connections. Whether you connect from the Client, the app, or via Remote Access Services, communication with the VPN gateway remains encrypted and reliable. With this approach, every user has secure VPN connections to the underlying machine, regardless of the platform used.

Secure VPN Connections: What Remote Uses

Remote uses encrypted tunnels so that data traffic is isolated from unauthorized access. The term VPN (Virtual Private Network) describes exactly this encrypted route. The tunnel is always encrypted and runs via a central point. Remote manages this infrastructure and ensures that access is controlled.

How a VPN Tunnel Works

A VPN creates a secure tunnel between the user and the VPN gateway. All data traffic passes through that tunnel, so that communication is isolated from unauthorized parties. Remote uses the OpenVPN protocol for this, a proven protocol that provides a lot of stability. Various transport options are possible for the underlying connections, such as TCP, UDP and sTunnel.

VPN with the Remote Client and App

When you connect via the Client on Windows, Mac or Linux or via the app on IOS or Android, a VPN tunnel is automatically set up. This means that you can access the underlying machines and services from that secure environment. The user (you) usually only notices that the connection is secure and stable.

VPN with Remote Access Services

A VPN tunnel is also used by default with the various Remote Access Services that are available via the portal, such as RDP, VNC or HTTPS. This ensures that communication between the user and the machines behind the gateway always takes place via a secure layer. The Remote Access Services themselves are offered and managed centrally.