Your data, clearly presented in the Remote Portal.
Which equipment and data
can you monitor remotely?
Which decision would you like to make with better information? Consider operating hours, temperature, fault status, water quality or energy use. We assess which values your controller or sensor provides, through which interface and at what frequency.
All ServiceGate routers support remote access and data logging/monitoring. The right hardware depends on your connections and application. For local processing, custom software or additional logic, we look at a controller.
You configure data logging in the Remote Portal, not in the router interface. Select the protocol and the data you want to collect or receive, then send the configuration to the router. It forwards the data to the configured service. Reuse configuration templates across routers and adapt them to each installation.
Measurement points, units, timestamps and data quality provide the foundation. We also agree retention periods, temporary storage and forwarding to your own database or cloud platform. The available options depend on the configuration.
From individual values
to a clear dashboard.
Build dashboards in the Remote Portal using the available widgets. Combine current readings, historical trends and machine status so you can understand what a number means, not just see it.
Manage assets, sites, users and permissions in the same environment. Decide who can see which data. The screens shown are examples: measurement points, intervals and views are configured for your application.
An alert that prompts
the right action.
With alarms & events, define when a reading or event needs attention. Choose priorities, assign recipients and discuss the right channel: email, SMS or an app push notification.
An alert is only useful when the response is clear. Set thresholds around the normal behaviour of your installation and test notifications in practice. Monitoring does not replace a machine safety function.
Maintenance informed by data.
AI where it adds value.
Predictive maintenance starts with a specific maintenance problem and enough relevant historical data. We explore which deviations you can recognise and how they can support maintenance decisions.
Machine learning can reveal patterns. Results need to be tested against real-world operation and knowledge of the installation. AI analysis is a separate development step, not something every data logger delivers automatically.
Which protocols can you use?
When do you need custom integration?
We work with industrial interfaces and protocols such as Modbus, BACnet, OPC UA, MQTT, SNMP and Siemens S7. This does not mean every device or function works without adaptation. Share the make, model and documentation so our team can assess the integration or custom development required.
Would you like to send data to your own platform, use a custom app or combine protocols? We enjoy developing a solution with you. Protocols are the means; useful information for your application is the goal.
Technical documentation
BACNET · OPC UA · SNMP · MQTT · IEC 60870 5 104 · MODBUS · SIEMENS · OMRON TCP RTU COMMUNICATION
