Hoppenbrouwers Techniek:
carefree 24/7 service through Remote Management

How Hoppenbrouwers Techniek offers its customers optimal sleep by being remotely close at all times

In this case study, we highlight how Hoppenbrouwers Techniek, a leading player in the technical installation industry, is elevating its service levels with our advanced remote access solutions. Discover how they use our technology to guarantee their customers peace of mind by always being close by, remotely.

Challenge: 24/7 service via remote management

Hoppenbrouwers Techniek also wants to save on travel time by being able to remotely access and manage installations. This allows them to meet their established 24/7 service agreements. The assurance that they are completely “in control” remotely also provides them with the necessary peace of mind.

Solution: Custom secure environment for remote management

The solution consists of providing hardware and developing a proprietary Hoppenbrouwers Techniek environment so that the secure VPN connections are hosted. Such a customized solution is one of our unique specialties.

Implementation: Integration with building automation and legacy systems

We realized Hoppenbrouwers Techniek’s requirements with our Zero Trust remote access service, including advice on creating authorization levels within our portal. This allows the various locations to be managed and shared. Both our ServiceGate V2 and the 4G LTE router – for when a location must be contacted outside of the customer’s network – have been implemented. Our solution communicates flawlessly with BACnet protocols and can be easily connected to legacy controllers, for example, via a serial connection.