ServiceGate V3:
Secure Industrial Remote Access & IoT Gateway

Free 30-day trial

Minimize downtime, save on service engineer travel costs, and transform legacy machines into smart, data-driven installations. The ServiceGate V3 is our fastest industrial IoT router for secure remote access, advanced data logging, and machine learning.

Thanks to its built-in intelligence and connectivity, the ServiceGate V3 is the ideal bridge to modernize legacy systems (existing, older machines) to Industry 4.0 standards without major modifications.

Why choose the ServiceGate V3?

  1. Connect multiple devices without an additional switch

    The ServiceGate V3 eliminates the need for a separate network switch in the control cabinet. With 4 powerful LAN ports, you can effortlessly connect a complete on-site configuration. Think of a simultaneous, secure connection to a PLC, HMI, and robot arm. This directly saves installation time, space, and hardware costs.

  2. Advanced data logging for AI and Machine Learning

    The router is equipped with 8 GPIO (General Purpose Input/Output) connections. These ports are not only used for basic communication but serve as the foundation for advanced data logging. By continuously reading and analyzing critical machine parameters via our IoT platform, you lay the groundwork for predictive maintenance and smart energy savings.

  3. Always online with Failover LTE (4G)

    Does the customer environment require an internet connection outside the local IT network? The ServiceGate V3 features an integrated 4G LTE module. Thanks to the included external LTE antenna, you are guaranteed optimal coverage via a SIM card. Ideal for critical infrastructure and water management where a backup connection (failover) is required.

  4. Plug & Play configuration via the browser

    No complicated software installations. You can easily configure the ServiceGate V3 via any internet browser on your computer, tablet, or smartphone. Once installed, our client software creates a secure VPN connection to the selected ServiceGate in your web portal with a single click.

Industrial Cybersecurity & NIS2 Compliance

Security is the highest priority in sectors such as machine building, modern building management, and critical infrastructure. All data connections and network traffic between our cloud platform and the ServiceGate V3 router are hardware-encrypted using an AES-256 algorithm.

With this end-to-end encryption and strict VPN architecture, the ServiceGate V3 helps your organization and your end customers directly comply with the stringent requirements of the NIS2 Directive.
ServiceGate v3 DIN

Technical specifications of the ServiceGate V3

 

Processor32-bit MIPS 24KEc Industrial Grade Chipset
RAM256MB
Flash128MB
Ethernet1x RJ45 10/100/1000 Mbit
Ethernet (LAN)4x RJ45 10/100/1000 Mbit
Wifi5 GHZ 802.11ac, or 2.4G/5G 802.11n WLAN
USB1x USB 2.0
4G/LTEOptional
CertificationCE Class A
Warranty12 months
Dimensions(LxWxH) 100x100x40 mm
Weight+/- 395 gr.
MountingDIN rail
HousingIP30 / NEMA Class 1
Power consumption18 Watt
Operating temperature-5 – +55°C
Storage temperature-30 – +60°C
Ambient humidity5 to 95% (30°C, non-condensing)
Wireless standardsIEEE 802.11n, IEEE 802.11g, IEEE 802.11b, IEEE 802.11ac
Frequency range2.4G:2.400GHz～2.497GHz
5.8G:4.900GHz～5.845GHz
Data ratesIEEE 802.11b Standard Mode: 1,2,5.5,11Mbps
IEEE 802.11g Standard Mode: 6,9,12,18,24,36,48,54Mbps
IEEE 802.11n : 65Mbps @ HT20
150Mbps @ HT40
Receiver sensitivity135M: -65 dBm @ 10% PER (MCS7)
72.2M: -70dBm @ 10% PER(MCS7)
54M: -75dBm @ 10% PER
11M: -86dBm @ 8% PER
Modulation technique802.11 Legacy b/g
DSSS (DBPSK, DQPSK, CCK)
OFDM (BPSK, QPSK, 16-QAM, 64-QAM)
Wireless securityWPA/WPA2, WEP, TKIP and AES
Transmit powerIEEE 802.11n: 14 dBm @ HT40 MCS7
IEEE 802.11b: 18dBm
Operating modesAd-Hoc/Infrastructure mode/AP/Repeater/UART

More than an industrial router:
A complete IIoT solution

The ServiceGate V3 is the reliable heart on-site, but its true power lies in the synergy with our comprehensive range of services. When you choose Remote, you choose a worry-free total package:

Remote Portal
Manage all your machines worldwide from one central, Zero Trust cloud platform. No complicated VPN clients per engineer, but direct, secure access via the Remote Portal.

Data Monitoring
Transform raw machine data via the 8 GPIO ports into live performance dashboards. Ideal for energy savings and machine optimization.

Alarms & Events
Receive immediate real-time notifications (via SMS or email) as soon as a machine exceeds a critical threshold, allowing you to prevent downtime.

Support by OT Experts
We solve what seems impossible. You will not deal with an IT helpdesk that treats OT as an afterthought, but receive direct support from a team with in-depth expertise in industrial protocols, remote access, and cybersecurity.

FAQ
Frequently asked questions about the ServiceGate V3

Many older industrial machines (legacy systems) lack modern cloud connectivity. The ServiceGate V3 acts as a smart translator. Thanks to the GPIO ports and broad protocol support (such as Modbus and OPC UA via connected PLCs), you can extract data from legacy installations without modifying the machine’s core programming. This makes installations more cost-effective to maintain and immediately more energy-efficient.

The router always initiates an outbound VPN connection to the secure cloud platform using the military-grade AES-256 encryption algorithm. Consequently, there is no need to open any inbound ports in the local IT firewall of the factory or building.

No. The ServiceGate V3 features 4 built-in, independent LAN ports. This allows you to directly connect and remotely access multiple components in a machine simultaneously—such as the PLC, the HMI control panel, and a robot arm or frequency inverter.

At Remote, we maintain a transparent cost structure based on a one-time hardware purchase, combined with our flexible software model. With the ServiceGate V3, you receive all essential components as standard to start immediately: the industrial router itself, a network cable, optionally supplemented with a Wi-Fi antenna, and the necessary connectors for power and I/O.

A major advantage for your organization: you pay per router and not per engineer. This allows you to grant access to the remote portal to an unlimited number of users and service engineers without additional licensing costs. Interested in our pricing structure? View our full Pricing Model here.

Yes, absolutely. We understand that industrial remote access and data logging must integrate seamlessly with your specific PLC systems or building management networks. Therefore, you can test the hardware and software for 30 days completely free of charge and risk-free in practice.

You will receive a complete test kit on-site for this purpose. If the system does not meet your expectations, simply return the router after 30 days without any further obligations. You can request the trial period directly via our Starter Kit page.

Do you have a specific technical challenge?

Our OT experts are ready to consult with you on your machines or systems without any obligation. No phone menus, just direct personal advice.

Call us at +31 566 796 515 or email info@remoteengineer.eu.

Test the ServiceGate V3 (LTE) 30 days for free!

Experience the convenience of remote control and oversight.
Request the starter kit and discover our solution for 30 days free.