Access your machines remotely and collect the data you need. The ServiceGate V3 combines industrial VPN access with datalogging and monitoring. This allows you to investigate a malfunction and track measured values from the same Remote solution.
With four LAN ports, you can connect multiple network devices. Our team helps you align the connection, data readout, and dashboards with your installation. Do you have a non-standard protocol or your own data platform? Discuss your custom request with us.
Why choose the ServiceGate V3?
Connecting multiple devices
Four gigabit LAN ports and 256 MB RAM make the ServiceGate V3 suitable for installations with multiple network devices. Connect your PLC and HMI directly, for example. Whether you need an additional switch depends on the number of devices and network layout. Need an RS-232/422/485 interface too? Compare the ServiceGate V2.5.
Remote access plus datalogging and monitoring
Like all ServiceGate routers, the V3 supports both remote access and datalogging and monitoring. We set up the data collection based on your available measured values and application. The eight GPIO connections also offer possibilities for I/O signals; they are not the only route to machine data.
Optional 4G/LTE connection
Is mobile internet required? Choose a version with 4G/LTE. We coordinate the module, SIM card, and antenna based on the location. Range and availability depend on coverage and configuration.
Configure centrally through the Remote Portal
Configure the ServiceGate through the Remote Portal, not through a local router configuration page. Manage connectivity, remote access and data logging in one place. Select the protocol and the data you want to retrieve or receive; the portal sends the settings to the router. It collects the data and automatically forwards it to the configured service. Reuse settings across routers with templates, adapted to the equipment and network at each site.
Secure remote access starts with setup and management
With an encrypted VPN connection, you make machines and installations accessible remotely. Via the Remote Portal, you manage which users get access to which assets.
Security-by-design also requires appropriate access rights, network protocols, and management. Our team works with you to determine the setup that fits your installation and security requirements.
The VPN uses AES-256 encryption. Secure access can contribute to your NIS2 measures alongside access management, segmentation, security updates and organisational procedures. A router alone does not make your organisation compliant. NIS2.
Technical specifications of the ServiceGate V3
| Processor | 32-bit MIPS 24KEc Industrial Grade Chipset |
| RAM | 256MB |
| Flash | 128MB |
| Ethernet | 1x RJ45 10/100/1000 Mbit |
| Ethernet (LAN) | 4x RJ45 10/100/1000 Mbit |
| Wifi | 5 GHZ 802.11ac, or 2.4G/5G 802.11n WLAN |
| USB | 1x USB 2.0 |
| 4G/LTE | Optional |
| Certification | CE Class A |
| Warranty | 12 months |
| Dimensions | (LxWxH) 100x100x40 mm |
| Weight | +/- 395 gr. |
| Mounting | DIN rail |
| Housing | IP30 / NEMA Class 1 |
| Power consumption | 18 Watt |
| Operating temperature | -5 – +55°C |
| Storage temperature | -30 – +60°C |
| Ambient humidity | 5 to 95% (30°C, non-condensing) |
| Wireless standards | IEEE 802.11n, IEEE 802.11g, IEEE 802.11b, IEEE 802.11ac |
| Frequency range | 2.4G:2.400GHz～2.497GHz |
| 5.8G:4.900GHz～5.845GHz | |
| Data rates | IEEE 802.11b Standard Mode: 1,2,5.5,11Mbps |
| IEEE 802.11g Standard Mode: 6,9,12,18,24,36,48,54Mbps | |
| IEEE 802.11n : 65Mbps @ HT20 | |
| 150Mbps @ HT40 | |
| Receiver sensitivity | 135M: -65 dBm @ 10% PER (MCS7) |
| 72.2M: -70dBm @ 10% PER(MCS7) | |
| 54M: -75dBm @ 10% PER | |
| 11M: -86dBm @ 8% PER | |
| Modulation technique | 802.11 Legacy b/g |
| DSSS (DBPSK, DQPSK, CCK) | |
| OFDM (BPSK, QPSK, 16-QAM, 64-QAM) | |
| Wireless security | WPA/WPA2, WEP, TKIP and AES |
| Transmit power | IEEE 802.11n: 14 dBm @ HT40 MCS7 |
| IEEE 802.11b: 18dBm | |
| Operating modes | Ad-Hoc/Infrastructure mode/AP/Repeater/UART |
From connection to usable insight
Remote Portal: manage your assets and access rights via the Remote Portal. This allows you to determine who gets access to which installation.
Datalogging and monitoring: collect relevant measured values and make the status and trends visible in dashboards. Together, we determine which data is needed and how you want to use notifications.
Predictive maintenance and AI: reliable measurement data can form a basis for further analysis. This requires appropriate data, a concrete maintenance question, and verification of the results. A router does not automatically predict or resolve a malfunction by itself.
Technical support and customization: our team with knowledge of industrial protocols and remote access helps you further. From the first connection to a customer-specific data link.
FAQ
Frequently asked questions about the ServiceGate V3
Do you have a specific technical challenge?
Our OT experts are ready to consult with you on your machines or systems without any obligation. No phone menus, just direct personal advice.
Call us at +31 566 796 515 or email info@remoteengineer.eu.
