Remote Login Security

Remote prioritizes security. In this article, I explain the options you have for remote login security in the Remote portal and in the mobile app. The focus is on practical steps for users and administrators, with attention to two-factor authentication, SSO, and biometric authentication.

Two-Factor Authentication (2fa) with Google Authenticator

Two-factor authentication (2FA) means that in addition to your password, you need an extra unique code. Remote supports 2FA via the Google Authenticator app: you log in with your password and the time-based code from Google Authenticator. This prevents unauthorized access if a password is compromised.

Here’s how to enable two-factor authentication: log in to the portal, click on your username in the top right corner, and go to Manage Account. From Manage Account, you can activate two-factor authentication and link it to Google Authenticator. As an administrator, you can make 2FA mandatory for all users within your organization via the Management menu.

Single Sign-On (SSO) via Microsoft Azure AD or Okta

Organizations using a central identity solution can set up Single Sign-On (SSO). Remote supports SSO via Microsoft Azure Active Directory and Okta. With SSO, users use their existing company account, which simplifies management and increases security because login policies are centrally enforced.

Biometric Authentication in the App

In the Remote app, you can use biometric authentication, such as a fingerprint. After your first normal login, you can choose to open the app with your fingerprint from then on. Tap the fingerprint icon in the login screen to activate the option; the app will then use the biometric security set up on your device.

Biometric authentication is fast and reliable: fingerprint data is unique to the device and difficult to misuse, making this method a good complement to 2FA or SSO.

Secure and User-Friendly

By combining 2FA, SSO, and biometric authentication, organizations can determine exactly which security mix fits their policy. Users get quick access via the Portal or the App, while sensitive data remains well-protected. For administrators, settings such as the Management menu and Manage Account remain the central places to enforce security within the organization.