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Knowledge Base

Many topics and questions can be found in the knowledge base. However, should you not find what you are looking for, please contact us.

Getting Started

Here you will find a brief explanation of all our ServiceGates, Controllers, Remote Portal, Remote Connect & Control App, and Client, showing you how to get started immediately.

Remote Portal

Manage routers and locations with the Remote Portal. This explains how to access the Remote Portal and how to use it.

Data monitoring

This section provides information on data monitoring and protocols, including BACnet, OPC UA, SNMP, OMRON, MQTT, IEC 60870-5-104, Modbus, and Siemens.

Smart & Edge Controller

Find out what you need to get started with the Smart Controller and Edge Controller, and read through the complete manual.

Remote Access Services

Find information about Remote Access Services (Telnet, SSH, HTTP & HTTPs, RDP and VNC) and the Remote Client for Windows, Linux and macOS.

Security

Find all documentation about Security and how Remote handles sTunnel, UDP, TCP, VPN, and Remote login security.

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