Van den Heuvel Watertechnology

How VDH Watertechnology won’t let clients
swim in uncertainty

VDH Watertechnology

How VDH Watertechnology won’t let clients swim in uncertainty

The challenge

Scherpenzeel-based Van den Heuvel Watertechnology (VDHW) is a producer of salt electrolysis systems, making them specialists in the field of sustainable water treatment technologies for various sectors. In this, the swimming pool industry is an important target group. Swimming pools are required to take daily measurements of bathing water quality and also report this to the municipality where the pool is located. In addition, prompt service is a high priority at VDHW. It is therefore very important for them to be able to quickly resolve remote failures when they occur on machines they have installed.

Solution

VDHW equips virtually every machine they install or maintain with a ServiceGate industrial VPN router to provide remote 24/7 service. By using our portal and client, Van den Heuvel can remotely access all their locations and take over the operation of the machines if necessary

Realization

All requirements are realized with our standard solution ServiceGate Lite in combination with our portal and client. We also developed a report based on the data we extract from VDHW’s controls. This allows pools to demonstrate water quality. The data is collected and presented in our HELIX platform: our proprietary data collection platform running on our own servers.

What does the customer think?

VDH Watertechnology has been working with Remote since 2013. This cooperation has been going very well from the beginning. Over the years, the various developments have been very well implemented and thus the products have reached a higher and higher level of quality. The ServiceGate’s as they are now fit perfectly with what we as VDH Watertechnology need to monitor our salt electrolysis plants and provide good remote service.

Jan Aarsen | Technical manager at VDH Watertechnology

Services performed

Remote-access

With our industrial remote access, you analyze and manage PLCs, HMIs and networks anywhere in the world with a laptop, tablet or smartphone.

Remote Portal

Your connections conveniently presented in our web portal and client.

Data monitoring

Collect data, analyze it and present it clearly. We have the tools for you.

Curious how we can help you further?