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Software

Full transparency between PC and PLC

Our software is clear and simple to use. All of your connections are fully transparent and conveniently presented in our Web Portal and Client, regardless of the operating system, be it PLC, HMI, Robot or computer. And you can of course also use our software on your smartphone or tablet.

Web Portal

The Web Portal gives you easy management of authorisation procedures for users, your engineers, clients, or the client’s machines or installations. All you need is a web browser.

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External users

Share access to your locations with partner businesses easily using the Remote Engineer platform.

Notification profiles

The notification profiles keep you automatically informed of the online status of your machines. If a connection is unavailable during a defined period, you automatically receive an email notification.

Client Software

Once you have given authorisation, your service engineer gets access to each location that is linked to their account. All you need to do is install the free Client software. When they are logged in, they can easily access any location for which they’ve been authorised.

Case & Call management

Case & Call is an efficient means of recording activity in a short report. Case & Call is ideal for invoicing purposes and provides insights into your activities.

WebApp

You can easily start an online session using our handy WebApp in your web browser. VNC/RDP/http(s) and SSH protocols are supported and any contemporary web browser can be used. Smartphone, tablet or PC: the choice is yours – Simply Connect and Control.

Licenses

As a Remote Engineer client, you have a single free licence for an unlimited period so there are no recurring costs. The Client software is downloaded for free and an unlimited number of PCs can be installed. Multiple users can use a single licence as long as they do not use it simultaneously. If your users need to work simultaneously, you can simply buy more licences.

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30-Days free Trial

What our clients say

“We were looking for an alternative that didn’t require port forwarding. And we wanted to support a Wi-Fi network with the machine. Remote Engineer happened to be visiting with a demonstration of their M2M Router – and it turned out to be exactly what we needed. The Remote Engineer M2M router is wireless and there are no configurations needed. That saves us a lot of time! And what’s more, the service Remote Engineer provide is excellent. They answer queries quickly and resolve problems immediately.”