Software

Complete control of your machines, wherever they are in the world.

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Web Portal

Allocate access and level of access to a machine or installation through our Web Portal. This handy tool enables you to manage all your projects securely.

Flexible location management

Share access to your locations easily with peer companies that also use the Remote Engineer platform.

Handy WebApp

Start an online session through your web browser simply by using our WebApp. VNC/RDP/http(s) and SSH protocols are supported so you can connect with your locations whenever you want using your smartphone, tablet or PC.

Notification profiles

Stay up to date with the online status of your machines through the notification profiles. If a connection is unavailable during a defined period, you’ll automatically receive an email notification.

Case & Call management

Efficiently record activity in short reports using the Case & Call administration tool. It can also be used for invoicing hours.

Client software

Access and programme remotely

And as you can access machines remotely, you don’t have to be physically onsite to resolve malfunctions.

Easily access any location

Once authorised, your service personnel have access to each location within the system that is linked to their account. All you need to do is install the free client software. Once they’ve logged in, they can access each authorised location.

Remote Access for

Machine Data

Improve control by developing your insights into machine performance.
We help you create value from the data you collate from your machines and installations.

Find out more

If you’d like to find out more about our ServiceGates and what Remote Engineer can do for you, simply get in touch with Jan Terra.

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